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Users, roles and permissions

Settings → Users & Permissions (owners and admins) controls who can sign in to your business and what they may do. Every action in OneBooks — and every AI tool — checks the same permissions.

The Users & Permissions page listing team members with their roles
Role Can
Owner Everything, including billing and managing users. One per business; cannot be removed.
Admin Everything except owner-only settings such as billing.
Member Day-to-day work: create customers, suppliers, items, invoices, quotes, purchases, returns, expenses and bank reconciliation. Cannot record payments, void, delete, write off, create or change budgets, change settings or manage users unless granted.
Viewer Read-only: every list, document, report and budget, no changes.
  1. Select Add user.
  2. Enter the person’s name, email, an initial password (at least 12 characters; they can change it) and pick a role.
  3. Select Save. Share the sign-in details with them.
The Add user dialog with name, email, password and role

Open a user to grant or revoke individual permissions on top of their role — for example allow a member to record payments or void invoices. Nobody can grant a permission they do not hold themselves.

A user's permission overrides listed by area

Suspend blocks sign-in without deleting history; Delete removes the user from the business. Documents they created stay.

  • Every screen and action in the app.
  • The AI assistant and connected agents: a viewer gets read-only answers; proposals are checked again when confirmed.
  • Connected apps act with the permissions of the user who authorised them.

The Integrations group of permissions decides who can work with apps from the App Marketplace:

Permission Allows Held by default by
integrations.read Seeing Apps → Installed apps and each app’s details, opening installed apps, and seeing their menus, cards and App data on your records. Every role
integrations.manage Installing and uninstalling apps, and writing, editing or deleting your business’s review of an app. It also covers connecting, setting up and disconnecting point-of-sale and e-commerce integrations. Owners and admins

To let a member manage apps, open the member’s Edit permissions and switch on integrations.manage under Integrations — or grant it to a whole role on the Roles tab. Using an installed app is a separate matter: the app acts with your role while you use it, so a viewer who opens one gets read-only results, and editing an app’s field on a record needs the permission that edits that record. See Find and install apps.

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